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Privacy Policy
FRSH GROUP LLC ("O Fresh," "Chai & Beats," "we," "us") · Last updated: September 20, 2026
This policy explains how FRSH GROUP LLC collects, uses, and shares information when you visit djofresh.com, buy tickets to or attend our shows, join a waitlist or mailing list, or otherwise interact with the O Fresh and Chai & Beats brands.
Information We Collect
- Information you provide: name, email address, phone number, city, and similar details when you purchase tickets, RSVP, join a waitlist or guest list, sign up for updates, enter a contest, or contact us.
- Ticketing and event data: order details, ticket type, and attendance information provided through our ticketing partners (such as Universe, Tixr, Posh, Partiful, and Eventbrite-style platforms) when you buy tickets to our events.
- Automatically collected data: device and usage information collected through cookies and similar technologies when you visit our website, including analytics and advertising pixels (such as Google Analytics and the Meta Pixel).
How We Use Information
- To process ticket orders, manage guest lists and waitlists, and operate our events.
- To notify you about ticket availability, on-sales, new show announcements, and event updates.
- To send marketing communications about O Fresh and Chai & Beats shows, releases, and offers (you can unsubscribe at any time).
- To measure and improve our website, content, and advertising, including building advertising audiences on platforms such as Meta and Google.
- To comply with legal obligations and enforce our terms.
How We Share Information
We do not sell your personal information. We share it only with:
- Service providers that help us run the business, ticketing platforms, email and SMS providers, payment processors, analytics and advertising services, acting on our behalf.
- Event partners and venues where reasonably required to operate a specific event (for example, guest list verification or venue entry requirements).
- Legal authorities when required by law or to protect our rights, safety, or property.
Waitlists and Ticketing Platforms
When you join a waitlist or purchase tickets through a third-party ticketing platform, that platform also processes your information under its own privacy policy. Where you opt in to share your contact information with us through such a platform, we use it to notify you about ticket availability and our events as described above.
Cookies and Advertising
Our website uses cookies and pixels for analytics and advertising, including Google Analytics and the Meta Pixel. These help us understand site traffic and show relevant ads for our events. You can control cookies through your browser settings, and you can opt out of personalized advertising through your Google and Meta account settings.
Your Choices and Rights
- You can unsubscribe from marketing emails at any time using the link in any message, or by contacting us.
- Depending on where you live (including California, the EU/UK, and Canada), you may have rights to access, correct, or delete personal information we hold about you, and to object to or restrict certain processing.
- To exercise any of these rights, contact us at team@djofresh.com. We will respond within the timeframes required by applicable law.
Data Retention and Security
We keep personal information only as long as needed for the purposes described above, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Age
Our events are typically 21+ and our website and marketing are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent version. Material changes will be posted on this page.
Contact: FRSH GROUP LLC · team@djofresh.com
For any privacy question or request, email us and we'll take care of it.